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SPL Villas Rating

4.7
5
4
Helpful staff who dealt with the change of booking date efficiently.
Information was well communicated and clear.
5
SPL were amazingly efficient. Received emails straight back. Requests sorted out. Communication was 10/10.
4
Easy booking system,as previously described we were given the wrong key box code so was a little stressful
5
This was our first holiday with SPL Villas and the service from start to finish was faultless. The booking process was easy and before our departure SPL Villas communicated an arrival document containing lots of useful information and instructions for our arrival. We can’t wait to book again! Thanks!
5
Really Helpful throughout , easy booking process and good arrival information
4
Arrival instruction went in to junk email which caused a panic when boarding the flight. Email and calls to resolve this were responded to despite it being Saturday which was great.
5
Great
5
They say you never actually know how good a company is until you have to rely on them for support in the tough times - well changing rules and mismatched government Covid guidelines must certainly be tough times for SPL Villas to be managing through too, but there was no hiding behind any small print T&C’s, we received a full refund and clear, timely communications throughout an unsettling time. We were so disappointed when the Spanish government changed the rules on 1st December, meaning that we couldn’t enter the country with our two teenagers that have only been single vaccinated.

The only thing that made the situation bearable was the support we received from SPL Villas. They were absolutely superb and 100% stood by their Covid-19 free cancellations. We still hope to be able to visit Villa Causel sometime soon and would book this or one of the many other stunning properties in a heartbeat.

Highly recommend booking with SPL Villas for peace of mind in these current times. A quality operation that take customer service seriously.
5
The personal service from SPL Villas was great, we loved our holiday and we shall be back.

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Why book your villa holiday with us?

villa expertise

EXPERTISE

Having worked within the villa industry collectively for over 50 years, there isn’t a Mediterranean holiday location we haven’t visited. From couples retreats to large, family properties - our carefully curated collections offer something for everyone. Villa holidays are our passion - let us help you find your perfect destination.

peace of mind

PEACE OF MIND

We want you to feel safe and secure that you’re choosing the right villa holiday provider, both before you travel, as well as during your holiday. Book with confidence through our secure checkout process and with our independent financial failure insurance guarantee.

 

Refund Guarantee

FREE CANCELLATION

Book with us knowing that, 7 days before your holiday begins, if you cannot travel due to; local lockdown, your destination being added to the red travel list, or a change in vaccination entry requirement, we will offer you a full refund on over 95% of our villa holidays. *Terms and conditions apply

personal service

PERSONAL SERVICE

We are here to help you, whenever you need us. Our UK team is on hand to answer any queries you may have, no matter how big or small and we are available via email, phone or live chat. Your holiday happiness is as important to us, as it is to you.

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